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Articles on:Troubleshooting
Questions about issues with the app, streaks, milestones or membership

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  • My invite link to Telegram isn't working
    If you're having trouble getting started with your invite link to Telegram, you may need to turn off "Private Browsing" in your browser before clicking on the link. Private browsing sessions strip out the necessary code that connects your Chelsea Method account to Telegram.Popular
  • My workouts aren't being counted toward my stats
    Please make sure to disable ad blockers (extensions) or other privacy settings you've enabled in your browser or network. The technology that we use to track workouts is sometimes incorrectly disabled by these kind of programs. Most programs and browsers (ex: Duck Duck Go, Brave) have an easy way to approve (whitelist) a domain. Approving "chelseamethod.com" or "watch.chelseamethod.com" will often resolve the issue.Few readers
  • My streak reset even though I completed a workout
    If something is wrong with your streak or other stats, we can fix it for you! Just start a chat with us below and let us know what's up.Few readers
  • I didn't get credit for my workout
    Don't fret! If something is wrong with your streak or other stats, we can fix it for you. Just start a chat with us below and let us know what's up. If this is a consistent issue, make sure to disable ad blockers (extensions) or other privacy settings you've enabled in your browser or network. The technology that we use to track workouts is sometimes incorrectly disabled by these kind of programs. Most programs and browsers (ex: Duck Duck Go, Brave) have an easy way to approve (whitelist) a doFew readers

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